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The article revolves around a controversy sparked by a viral video on social media where a Zomato delivery agent, Ritik Tomar, claimed to have earned only Rs 300 while delivering food orders on Diwali night. The video, shared on Instagram Reels, showcased Tomar's relentless efforts throughout his shift, delivering eight orders in six hours. The video drew attention to the working conditions of delivery partners during festive periods and sparked a wider discussion on their financial well-being.
Following the criticism and concerns raised by the video, Zomato responded by issuing a statement on social media, labelling the video as “inaccurate and disturbing.” They refuted Tomar's claim, stating that he did not work on Diwali itself and that his reported earnings in the video were not accurate. The company emphasized their commitment to providing competitive earnings for delivery partners, especially during festive times, to acknowledge and appreciate their hard work.
In their statement, Zomato clarified that Tomar worked on October 30th, delivering ten orders and earning Rs 695. They further stated that several delivery partners in Meerut earned between Rs 1200-Rs 1300 on the same day, working an average of 10 hours. Zomato also highlighted the potential negative impact of misinformation on the livelihoods and morale of delivery partners, urging the public to avoid spreading inaccurate narratives.
The incident underscores the importance of verifying information and highlighting the complexities of the gig economy. While Zomato claims to provide fair earnings for their delivery partners, the disparity between the agent's perception of his earnings and the company's reported figures raises questions about transparency and the challenges faced by gig workers during peak seasons.
Source: Zomato Refutes Delivery Agent's Viral Claim That He Earned Only Rs 300 On Diwali Night