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The National Payments Corporation of India (NPCI) is implementing new FASTag regulations effective August 1, 2024, designed to streamline toll payment processes and alleviate congestion at toll plazas. These comprehensive updates will significantly impact FASTag users, particularly those with older FASTags or vehicles.
One of the key changes involves a mandatory Know Your Customer (KYC) update for all FASTags issued between three and five years ago. This update must be completed by October 31, 2024. The NPCI emphasizes the importance of updating KYC details to ensure smooth service continuity. FASTag holders are encouraged to act promptly to avoid service disruptions.
Another crucial update requires the replacement of all FASTags older than five years. This measure aims to ensure the reliability and accuracy of toll payments. Vehicle owners are advised to check the issuance dates of their FASTags and initiate the replacement process if necessary.
Furthermore, FASTag providers are required to implement several new measures, including linking all FASTags to the vehicle's registration number and chassis number effective August 1st. This step is critical for enhancing the accuracy of toll transactions. New vehicle owners are obligated to update their registration details within 90 days of purchasing their vehicle.
The new regulations also mandate FASTag providers to upload clear photos of the vehicle's front and side, enabling easier identification at toll plazas. Additionally, each FASTag must be linked to a mobile number, facilitating communication and updates for users.
These changes emphasize the NPCI's commitment to transparency and accountability in the toll payment system. Vehicle owners are advised to comply with the new regulations to avoid inconveniences at toll plazas and potential service suspensions.
To ensure compliance, vehicle owners should verify and update their database with accurate vehicle information, including the registration and chassis numbers. They should also upload clear photos of the vehicle's front and side and ensure their FASTag is linked to their mobile number.
The deadline for completing all KYC updates and FASTag replacements is October 31, 2024. Missing these deadlines could lead to significant inconveniences at toll plazas. Vehicle owners are strongly urged to stay informed about the new regulations and act promptly to avoid any unforeseen issues.
Source: New FASTag regulations to come into effect on August 1: Here's all you need to know